Effective date: July 27, 2026
These Terms of Service govern your use of myelyo.com and any purchase made from ELYO.
Orders & payment
All prices are shown in the currency displayed at checkout. We reserve the right to refuse or cancel any order, including in cases of suspected fraud or pricing errors.
Shipping
See our Shipping & Returns page for delivery timeframes. Risk of loss passes to you upon delivery to the shipping carrier.
Returns & refunds
Covered by our 60-day guarantee — see the Our 60-Day Guarantee page.
Product use
The ELYO ThermoBox is intended for personal food-warming use as described in the product manual. Follow all included safety instructions.
Limitation of liability
ELYO is not liable for indirect or incidental damages arising from product use outside of the intended purpose or included instructions.
Governing law
These terms are governed by the laws applicable to ELYO's place of business, without prejudice to any mandatory consumer protections in your country of residence.
Contact
help.elyo@gmail.com