FAQs
Your questions answered about the
What’s included with the ELYO ESSENTIAL™?
The ELYO ESSENTIAL™ includes a heated lunchbox, insulated carry bag, USB-C charger, utensil set, and user guide.
How big is the ELYO ESSENTIAL™?
The unit measures 23.5cm x 14.3cm x 15cm and has a 1-liter stainless steel tray.
How long does it take to heat food?
Most meals are ready in 30–60 minutes. Turn it on before your first stop for best results.
Is it safe to use on the road?
Yes, the ELYO ESSENTIAL™ is portable and leak-resistant, making it ideal for delivery drivers.
What’s your return policy?
We offer a 60-day money-back guarantee. Contact us within 60 days for a full refund if you're not satisfied.
How long does the battery last?
A full charge allows you to heat a meal twice, perfect for long delivery routes.